Dec 10, 2009

Don't abuse your server...






Why do so many people request that their food better be hot? Do I look like an idiot that is going to serve you cold Tilapia? For fuck's sake, give me a break. I make sure your syrup is hot for your pancakes, your butter is melted, and yes, I even give you a glass of hot water to soak your silverware in as you don't seem to trust our dishwasher. Than I microwave your bowl of clam chowder so it arrives steaming when I set it down in front of you. The icing on the cake is that you than sit there and wait ten minutes to eat your soup as it is too hot. I make a point of bending over backwards when I wait on a table. Whether you are spending $2.00 or
$200 I feel everyone deserves proper service and should be accommodated. I do the best tap dance I can at your table. I will cut your mother's steak for her. I will use strawberry syrup on your kids pancakes and make a happy face so they will smile. I try to make your dining experience wonderful because I want you to come back. Repeat business is my livelihood. There are certain customers we all groan when we see their car pull up. "NO, you wait on them, I refuse".. "No you take them".. I love a challenge and will take the biggest pains in the ass just to see if I can get a different response. So when you go out to eat, please remember, the person standing in front of you is a human being. Most of us really do care that you have a nice meal and good service. We understand that the economy is tough and you might not have that extra dollar to throw on the table. Just be nice. A simple request from someone who has waitressed for 20 years.

2 comments:

the walking man said...

I like good service and all and appreciate that waitstaff deserve and depend on a few dollars for services rendered. What i don't get is do they teach you all to watch until I get a mouthful of food to come and ask if everything is alright or do I need anything else?

Lori said...

Mark- Timing is everything..I swear we don't do it on purpose. Waiter trivia- when you order a steak, your server has 3 minutes to come back to the table to ask you if your steak is cooked properly? IF they are a decent server.